50-80% of reported issues are “user error”, not hardware failure.
The industry lost billions of dollars to failed charges alone last year.
Long hold times frustrate drivers, resulting in abandoned charges and damaged brand loyalty.
Meanwhile, rising call center costs wipe out profit margins for charge point operators.
Existing chatbots require hundreds of hours to configure, test, and scale.
ChargeMate is ready to go from day one and improves as it gets to know your network.