Features
Modern, seamless, effective AI for EV charging companies
ChargeMate's AI agent drives charge success rates, reduces customer service costs, and increases maintenance efficiency by chatting with drivers when they're at your charging station.
Our agent uses the latest in AI to answer driver questions, help troubleshoot issues, and gather valuable data for O&M teams on damage and malfunctions. Keep your stations performing and your drivers satisfied.
Built for the EV charging industry
Our agent draws upon a proprietary knowledge base and training set of public charging network data and driver engagements.
Charger-specific context
Our agent answers questions with vehicle and charger specific context enabling a seamless, error free experience for drivers.
Frictionless for higher engagement
Web and SMS based platform means drivers can access our assistant without downloading anything.
Integrations available
Connect with your existing CPMS, customer support, ticketing, and work order management platforms.
White-labeled
Clean, modern UI customizable to fit your specific brand requirements.
Analytics and Insights
Analyze driver and network insights, drilling into issues and conversations.